Togo: Government Launches Survey To Assess Businesses’ Satisfaction with Public Administration

Economic governance

Friday, 24 May 2024 14:30

Togo: Government Launches Survey To Assess Businesses’ Satisfaction with Public Administration

(Togo First) - Togo’s Public-Private Sector Consultation Committee (CCESP) has launched a satisfaction survey of the private sector's interactions with public administration. Led by the Minister of Commerce's chief of staff, Koffi Vinyo Mensah, the survey gathers feedback from local and foreign economic players on ongoing pro-business reforms.

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The survey is carried out by the National Institute of Statistics and Economic and Demographic Studies (INSEED). According to the CCESP's executive secretary, it is key for enhancing businesses’ experience with public administrations. This aligns with the government's dialogue to boost cooperation between the private and public sectors, via the CCESP.

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A sample of 2,500 companies will partake in the survey. The Association of Large Enterprises of Togo (AGET) noted that the survey must be carried out with integrity and impartiality, addressing critical aspects of the business ecosystem, including competitiveness.

Established in 2017, the CCESP works to cultivate trust between the State and the private sector, underscoring the ongoing commitment to fostering an environment that promotes economic growth and collaboration.

REFORMS OVERVIEW

STARTING A BUSINESS (more info)

At the fifteenth position, worldwide, and first in Africa, under the Starting a Business index of the 2020 Doing Business ranking, Togo sustains its reformative dynamics with more reforms….

ENFORCING CONTRACTS (more info)

Compared to some years ago when it was one of the lowest rankers under the Doing Business’ Enforcing Contracts indicator, Togo, leveraging many efforts to improve its business climate, was able to jump significantly on the index in the recent years... .

CONTRACT EXECUTION (more info)

Creation of special chambers of commerce for small debts • Creation of chambers of commerce at the Court of Appeal • Civil and commercial cases now handled by distinct clerks • Establishment of commercial courts in Lomé and Kara • Lawyers and bailiffs now have access to the FORSETI COMMERCIAL platform • A maximum period of 100 days was fixed to settle a commercial dispute .

TRADING ACROSS BORDERS (more info)

In comparison to previous years,Togo has significantly improved its ranking under the“Trading across borders” indicator by adopting multiple reforms that focus mainly on the digitization and reduction in delays, for import and export procedures related to import and export.

In comparison to previous years, Togo has significantly improved its ranking on the “Trading across borders” index by adopting multiple reforms that focus mainly on the digitalization and reduction in delays, for import and export procedures related to import and export.

CONSTRUCTION PERMIT (more info)

After moving from the 133rd to 127th place under the 2020 Doing Business’ construction permit index, Togo intends to reiterate this feat in the coming edition of the global ranking. To this end, it has introduced this year multiple reforms.

GETTING ELECTRICITY (more info)

Over the past two years, Togo’s ranking under the Doing Business’ Getting electricity and water indicator has increased consistently. Owing this performance to multiple reforms aimed at making it easier for businesses to access power and water, Lomé plans to introduce even more reforms this year to keep up its improvements.

REGISTERING A PROPERTY (more info)

Out of all the 'Doing Business’ indicators, Property Registration is where Togo has improved the most since 2018. Indeed, after spending years in the lowest part of this ranking, the country now seeks to beat Rwanda which is the best performer on this index in Africa. To do so, Lomé has been introducing many reforms, with the latest batch implemented this year.

PUBLIC PROCUREMENT (more info)

From professionalization to digitization, through legislative regulations, Togo’s public procurement framework is constantly being modernized. Several reforms have been implemented to improve the sector much to the benefit of the private sector, which is the focus of the National Development Plan.

PAYING TAXES AND DUTIES (more info)

To improve its business environment, Togo introduced some important reforms related to the payment of tax and duties. From the replacement of some taxes to the cancellation of others through exemptions, the country has only one objective: offer the most attractive tax framework to investors and economic operators. To achieve this, the authorities relied on digitization.