Reforms relative to getting electricity

Reforms relative to Getting electricity

Over the past two years, Togo’s ranking under the Doing Business’ Getting electricity and water indicator has increased consistently. Owing this performance to multiple reforms aimed at making it easier for businesses to access power and water, Lomé plans to introduce even more reforms this year to keep up its improvements.

Business with a consumption demand below 200 KVA can get connected without having to build a private electrical substation

The works that were recently carried out by power utility, CEET, as part of larger ongoing projects (the PEREL and PRISET knowingly), have led to the rehabilitation and expansion of power supply networks across the country. These have subsequently ensured that big companies with a power demand ranging between 40 and 200 KVA got connected without needing to build a private electrical substation. Instead, they have been connected to public transformer substations. 

As a result, the number of connections from transformer substations has increased drastically, surging from 45% in 2018 to 83% in 2019. Another improvement is in regards to the cost for getting connected to the medium-tension network; It has reduced from XOF7,946,000 to XOF3,954,000.

For more information, visit this page on the CEET’s website.

Reimbursement of advance payments on consumption

To benefit from this measure, users must have paid their bills and annexed fees, regularly and on time, over a period of three (3) years.

More transparency: Publication of estimated costs for industrial customers to get connected to the grid

Information related to the costs of connection to both medium-tension and low-tension networks are available on the CEET’s website. This improved transparency in the various procedures that need to be completed while applying to get connected to the CEET’s grid.

Better value indicators across the electricity supply network

Across Lomé’s whole power supply network, the values of the SAIDI indicators (which measure the system average interruption duration) and the SAIFI indicators (which measure the total number of interruptions per a specific group of customers over the total number of customers) were respectively estimated at 78 and 35 in 2019; against 81 and 36 in 2018. par déduction, celles de CAIDI (2,23) contre respectivement 81 ; 36 soit 2,25 en 2018.

In this regard, the project to automate the calculations of SAIDI and SAIFI estimates is underway and should be online next year. When there is an outage at any given electrical station, customers affected are known and this is how SAIDI and SAIFI indicators are determined yearly.

Dematerialization of connection process for Medium tension

The CEET has developed since September 2019 an e-platform that allows its medium-tension customers to apply for a connection online, for free.

Customers using this method get a notification including the number attributed to their application. Also, within the 24 hours following the online application, the customer gets a confirmation receipt from the large account and client management office (SDGCA).

On its side, the SDGCALe Service de la Direction des Grands Comptes et clientèle Administration (SDGCA) proceeds to a field inspection after which it immediately sends the quote and the draft contract, online also, the customer applying to get connected to the medium-tension network. The SDGCA’s feedback comes within 15 days after the field inspection; this is against 21 days previously.  

For more information : download this document