Togo: Nperf ranks Moov best mobile internet provider in 2023

ITC

Thursday, 07 March 2024 17:30

Togo: Nperf ranks Moov best mobile internet provider in 2023

(Togo First) - Moov was the best mobile internet provider in Togo last year. This was concluded by a study carried out by NPERF, a French networking testing company. The study was validated by the local telecom watchdog, the ARCEP.

The report was released on March 5, 2024. It featured thousands of tests conducted by users of the nPerf and MyPerf applications. The goal was to assess the quality of service provided by mobile operators throughout the past year. The nPerf score takes into account several parameters, including speeds, latency, web browsing performance, and video streaming, to offer an overall representation of the user experience in terms of Internet service.

With a download speed of 31.60 Mbps and an upload speed of 8.88 Mbps, Moov Africa Togo provided its subscribers with the best Internet speeds in the country, according to the study. These performances even surpass those of some countries in the region, such as Tunisia, Senegal, and Cameroon.

Regarding web browsing, Moov subscribers also enjoyed the best performances, with a success rate of 46%, equivalent to an average page loading time of just 5.4 seconds.

Moov’s competitor on the mobile internet lane, Togocom, also did well, especially in terms of video streaming experience quality. The operator came out with a score of 80.69%, the best in the country.

Though the ARCEP validated the performances, it still urges the operators to improve their services overall. Thus, a survey by ARCEP in December 2023 of the two mobile operators indicated an improvement in service quality (especially in Greater Lomé compared to the interior of the country), although they were still "quite far from the regulatory thresholds" set by the regulatory authority. Nationally, the overall compliance rate is 53.16% for Togo Cellulaire and 42.35% for Moov Africa Togo.

Ayi Renaud Dossavi

REFORMS OVERVIEW

STARTING A BUSINESS (more info)

At the fifteenth position, worldwide, and first in Africa, under the Starting a Business index of the 2020 Doing Business ranking, Togo sustains its reformative dynamics with more reforms….

ENFORCING CONTRACTS (more info)

Compared to some years ago when it was one of the lowest rankers under the Doing Business’ Enforcing Contracts indicator, Togo, leveraging many efforts to improve its business climate, was able to jump significantly on the index in the recent years... .

CONTRACT EXECUTION (more info)

Creation of special chambers of commerce for small debts • Creation of chambers of commerce at the Court of Appeal • Civil and commercial cases now handled by distinct clerks • Establishment of commercial courts in Lomé and Kara • Lawyers and bailiffs now have access to the FORSETI COMMERCIAL platform • A maximum period of 100 days was fixed to settle a commercial dispute .

TRADING ACROSS BORDERS (more info)

In comparison to previous years,Togo has significantly improved its ranking under the“Trading across borders” indicator by adopting multiple reforms that focus mainly on the digitization and reduction in delays, for import and export procedures related to import and export.

In comparison to previous years, Togo has significantly improved its ranking on the “Trading across borders” index by adopting multiple reforms that focus mainly on the digitalization and reduction in delays, for import and export procedures related to import and export.

CONSTRUCTION PERMIT (more info)

After moving from the 133rd to 127th place under the 2020 Doing Business’ construction permit index, Togo intends to reiterate this feat in the coming edition of the global ranking. To this end, it has introduced this year multiple reforms.

GETTING ELECTRICITY (more info)

Over the past two years, Togo’s ranking under the Doing Business’ Getting electricity and water indicator has increased consistently. Owing this performance to multiple reforms aimed at making it easier for businesses to access power and water, Lomé plans to introduce even more reforms this year to keep up its improvements.

REGISTERING A PROPERTY (more info)

Out of all the 'Doing Business’ indicators, Property Registration is where Togo has improved the most since 2018. Indeed, after spending years in the lowest part of this ranking, the country now seeks to beat Rwanda which is the best performer on this index in Africa. To do so, Lomé has been introducing many reforms, with the latest batch implemented this year.

PUBLIC PROCUREMENT (more info)

From professionalization to digitization, through legislative regulations, Togo’s public procurement framework is constantly being modernized. Several reforms have been implemented to improve the sector much to the benefit of the private sector, which is the focus of the National Development Plan.

PAYING TAXES AND DUTIES (more info)

To improve its business environment, Togo introduced some important reforms related to the payment of tax and duties. From the replacement of some taxes to the cancellation of others through exemptions, the country has only one objective: offer the most attractive tax framework to investors and economic operators. To achieve this, the authorities relied on digitization.