ARCEP: Moov Africa Togo and Togo Cellulaire Ranked Top Mobile Internet Providers in WAEMU in 2023

ITC

Wednesday, 08 May 2024 15:50

ARCEP: Moov Africa Togo and Togo Cellulaire Ranked Top Mobile Internet Providers in WAEMU in 2023

(Togo First) - Moov Africa Togo (MAT) and Togo Cellulaire (TGC) were the WAEMU’s top two mobile internet service providers in 2023. The Togolese telecom watchdog, ARCEP, confirmed this on May 6.

Leading the UEMOA Region

"Both operators' internet connection performances rank them at the top two positions in the region according to the nPerf score," ARCEP noted, citing an analysis of 128 mobile operators worldwide, including 49 in Africa and 16 in the UEMOA region.

MAT and TGC were respectively first and second in the WAEMU (out of 16 mobile operators). They had the best download speeds across the region-31.6 Mbps and 27.8 Mbps, respectively, outperforming their rivals including Moov Africa Benin (23.1 Mbps), Orange Senegal (20.4 Mbps), Orange Côte d'Ivoire (19 Mbps), and Telecel Burkina Faso. (3 Mbps).

Despite their outstanding performance MAT and TGC were far from others like Orange Morocco and EMTEL in Mauritius. "Outside of Africa, MAT and TGC have performance levels well below those of many operators in the European region, which, for example, exhibit download speeds significantly exceeding 100 Mbps, three times faster than the best operator in Togo," ARCEP noted.

Moving Forward

ARCEP commended MAT and TGC for their download speeds and video streaming performance but highlighted areas for improvement in web browsing, upload speeds, and latency.

The regulator "acknowledges the performance of MAT and TGC in download speeds and video streaming as well as the high ranking of MAT and TGC at the UEMOA level," while underscoring that "the quality of experience is much less satisfactory for web browsing, upload speeds, and latency". It thus calls on both operators to "embed this new momentum in a perspective of continuous improvement" to comply with regulatory quality of service requirements and get close to top performers in Africa and worldwide.

Ayi Renaud Dossavi

REFORMS OVERVIEW

STARTING A BUSINESS (more info)

At the fifteenth position, worldwide, and first in Africa, under the Starting a Business index of the 2020 Doing Business ranking, Togo sustains its reformative dynamics with more reforms….

ENFORCING CONTRACTS (more info)

Compared to some years ago when it was one of the lowest rankers under the Doing Business’ Enforcing Contracts indicator, Togo, leveraging many efforts to improve its business climate, was able to jump significantly on the index in the recent years... .

CONTRACT EXECUTION (more info)

Creation of special chambers of commerce for small debts • Creation of chambers of commerce at the Court of Appeal • Civil and commercial cases now handled by distinct clerks • Establishment of commercial courts in Lomé and Kara • Lawyers and bailiffs now have access to the FORSETI COMMERCIAL platform • A maximum period of 100 days was fixed to settle a commercial dispute .

TRADING ACROSS BORDERS (more info)

In comparison to previous years,Togo has significantly improved its ranking under the“Trading across borders” indicator by adopting multiple reforms that focus mainly on the digitization and reduction in delays, for import and export procedures related to import and export.

In comparison to previous years, Togo has significantly improved its ranking on the “Trading across borders” index by adopting multiple reforms that focus mainly on the digitalization and reduction in delays, for import and export procedures related to import and export.

CONSTRUCTION PERMIT (more info)

After moving from the 133rd to 127th place under the 2020 Doing Business’ construction permit index, Togo intends to reiterate this feat in the coming edition of the global ranking. To this end, it has introduced this year multiple reforms.

GETTING ELECTRICITY (more info)

Over the past two years, Togo’s ranking under the Doing Business’ Getting electricity and water indicator has increased consistently. Owing this performance to multiple reforms aimed at making it easier for businesses to access power and water, Lomé plans to introduce even more reforms this year to keep up its improvements.

REGISTERING A PROPERTY (more info)

Out of all the 'Doing Business’ indicators, Property Registration is where Togo has improved the most since 2018. Indeed, after spending years in the lowest part of this ranking, the country now seeks to beat Rwanda which is the best performer on this index in Africa. To do so, Lomé has been introducing many reforms, with the latest batch implemented this year.

PUBLIC PROCUREMENT (more info)

From professionalization to digitization, through legislative regulations, Togo’s public procurement framework is constantly being modernized. Several reforms have been implemented to improve the sector much to the benefit of the private sector, which is the focus of the National Development Plan.

PAYING TAXES AND DUTIES (more info)

To improve its business environment, Togo introduced some important reforms related to the payment of tax and duties. From the replacement of some taxes to the cancellation of others through exemptions, the country has only one objective: offer the most attractive tax framework to investors and economic operators. To achieve this, the authorities relied on digitization.