Togo-Ghana: Telecom regulators sit to discuss improving communication services at border areas

Public Management

jeudi, 25 mai 2023 14:53

Togo-Ghana: Telecom regulators sit to discuss improving communication services at border areas

(Togo First) - The telecom watchdogs of Togo and Ghana, respectively ARCEP and NCA, are holding a 3-day meeting to discuss accidental roaming around their shared borders. The meeting, held in Lomé, Togo, opened on May 24.

The accidental roaming “generates additional communication costs for the populations concerned and causes, at the user level, a poor quality of experience vis-à-vis the operator," said Kossivi Dokoue, who represents ARCEP’s director general at the meeting.

People living in border localities often experience interference between the two countries’ different mobile networks.

To offer consumers better communication services, the regulators and mobile operators from both countries will review the availability of the network in border areas. They will revisit the coordination agreement signed on June 1, 2019, on the radio frequency sharing.

The June 1 agreement is a partnership aimed at ensuring better services to consumers. According to Bernard Amissah-Ocran, Deputy Director of NCA, despite the positive points of this agreement, it is necessary to improve the monitoring of signals emitted by operators at the borders for better service.

Esaïe Edoh

REFORMS OVERVIEW

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